About TMI | Who We Are & What We Build
Mia & Tyler, Founders, TMI

We build the systems.
You build the business.

TMI is the intelligent infrastructure and operating system for operators who are serious about building something that runs without them in every decision. We come in, map the operation, and wire it to run.

What we are
Builders
Not consultants. Not software vendors. We build custom intelligent infrastructure and install it.
Who we serve
Both Worlds
Businesses of every kind - physical or digital, local or worldwide - ready to stop being the bottleneck.
How we start
Free Audit
One call. We map your operation and show you exactly where the time and money are leaking.
Who We Are

Not consultants.
Not software. Builders.

Mia and Tyler started TMI because they watched capable business owners get buried under their own operations. Answering every question. Running everything from inside the chaos. Chasing invoices. Being the bottleneck in their own company. Whether the business moves concrete or sells courses, the problem is the same.

That is not a people problem. That is a systems problem.

Between us we have built companies, scaled operations, and installed intelligent infrastructure that runs without us. We don't come in with advice. We come in with systems. Real ones, built around how your business actually works, deployed into your real environment, and left running after we leave.

We work with physical and industrial operators. The industries are different. The bottleneck is always the same. If you are serious about fixing it, we want to talk.

What we are not
Not a SaaS product
There is no login, no subscription, no generic dashboard that does not fit your operation.
What we are not
Not a consulting firm
We don't hand you a strategy document and a Zoom calendar. We build the thing and install it.
What we are
An intelligent infrastructure team
We build custom agents, automate operations, and stay in as your fractional systems department as the business grows.
Where we operate
Inside your business
We connect to your existing tools, integrate with your workflows, and build around how your teams actually work in the field.
What We Build

Every engagement starts the same way.
Everything else is custom.

The Operations Audit is the door into everything else. After the audit, we know your operation. Then we build what it needs.

Entry Point · Free
The Audit
One-on-one session to map your workflows, identify bottlenecks, and build your first intelligent operating layer. You leave with clarity and real momentum. This is the door into everything else. Nothing gets built until the audit is done.
Done For You · $5k – $25k+
Foundation Build
We solve one painful operational problem with a purpose-built intelligent system. Deployed, wired into your tools, team trained, and handed over running.
Retainer · $3k – $15k+/mo
Systems Department Retainer
Your outsourced systems department. Ongoing optimization, new workflows, automation maintenance, and monthly executive reporting. We become your permanent systems division. Already had a build done? The Post-Build Retainer ($1,500 - $3,000/mo) keeps your systems growing without a full engagement.
How we work

Step by step. Every time.

Every TMI engagement follows the same sequence. You know exactly what happens next — and so does your team.

01
Audit Call
One call to map the operation. We find where the time and money are leaking before we propose anything. This is the door into every engagement — nothing gets built until the audit is done.
02
Business Mapping
We document the full operation — workflows, tools, team structure, data sources, and the three to five highest-leverage places to build. This becomes the blueprint everything else is built from.
03
Workflow Selection
We agree on what gets built first. Prioritized by ROI, implementation speed, and what the team is ready to absorb. Scope is fixed before build begins. No scope creep, no surprises.
04
System Build
We build. Custom agents, automations, integrations — all of it wired into the tools and workflows your operation already runs. Built for the way your team actually works, not for how a product manager imagines they do.
05
Testing
Every system is tested against real operational scenarios before it goes live. Edge cases, failure modes, the things that break at 6am on a Tuesday — we find them before your team does.
06
Team Training
We train the people who will run it. Hands-on, not slides. Field teams, office teams, managers — whoever needs to know the system learns it before launch. Adoption is part of the build.
07
Launch
The system goes live with TMI alongside it. We are in the operation during launch — monitoring, adjusting, and making sure the first week runs clean. No handing over documentation and disappearing.
08
30-Day Optimization
The first thirty days after launch are where the system gets dialed in. Real usage surfaces things staging never does. We tune, adjust, and improve until the system runs the way the operation needs it to.
09
Monthly Support
Most clients stay on retainer. The system keeps running, TMI keeps improving it, and every new build compresses the time and cost of the next one. The infrastructure compounds. That is the point.

This is not a project that ends at delivery. Every build is the foundation for the next one.

Become a Vertical Founder

Build the operating system your industry does not have yet.

The second path into TMI is not about buying a service. It is about building a company. If you have spent years inside an industry and you can see exactly what is broken and exactly what the operating system should look like - TMI builds that company with you.

We provide the intelligent infrastructure, the technical architecture, and the build capacity. You bring the domain knowledge and the operator credibility that no outside team can fake. The result is a vertical intelligent platform that was built by someone who could not not build it.

This is not a licensing deal. You own what gets built. TMI co-founds and co-builds. One new vertical per quarter.

The criteria

Deep operator knowledge in a specific vertical. A clear picture of what is broken. The kind of conviction that makes you impossible to talk out of it. That is the filter.

What TMI brings

intelligent infrastructure, agent architecture, build team, operator playbooks across 20+ industries, and a founding partnership structure. You build the company. We build the machine behind it.

Apply as a Vertical Founder →

Limited to one new vertical per quarter.

The Mission

Two kinds of business.
One problem. No infrastructure.

Industrial and field operations are still running on phone calls, spreadsheets, and tribal knowledge. The operation is growing but the systems are not keeping up. The bottleneck is always the same - the owner in the middle of everything.

TMI exists to change that. We build the intelligent systems and the infrastructure that lets any business owner step back from the daily grind and start running the company instead of being it.

Apply to Work with TMI  →
The Infrastructure intelligent systems custom built for your business - physical or digital. Dispatch, invoicing, automation, lead follow-up, client onboarding, content systems, reporting. Installed and running.
The Movement The next generation of operators will not work harder than the last. They will run smarter systems. TMI is the infrastructure behind that shift.
The Standard We only work with operators who are serious about building something that outlasts them. Every engagement starts with an audit. Every build is custom. Nothing is templated.
Get Started

Start with the
Operations Audit.

One call. We map your operation, find where the time and money are leaking, and show you exactly what we would build. No sales pitch. Just clarity on what's possible.