Boat owners have a 12-week window and no patience for delays. Marine repair shops that run on systems instead of memory deliver on time, bill accurately, and keep customers coming back year after year. TMI builds that operating layer.
Marine work is skilled, demanding, and seasonal. The shops that struggle aren't struggling because of bad techs - they're struggling because the business runs on tribal knowledge, paper work orders, and informal commitments that fall apart under volume.
You commit to a haul-out date without knowing how long the previous boat will hold the lift. Jobs pile up on the yard, customers call demanding their boat, and your most expensive piece of equipment sits idle between jobs because scheduling isn't coordinated.
Marine parts suppliers are notoriously slow. A seal kit for a specific engine might be 3 weeks out. If you don't order the moment you diagnose, you miss the launch window and own that customer's storage fees for the rest of the season.
A job that starts as a motor winterization turns into a full fuel system rebuild. Hours tracked on paper, extra parts billed by memory. Customers dispute invoices because the scope changes weren't communicated clearly as they happened.
Designed for marine repair's specific rhythm - seasonal scheduling, long parts lead times, complex job scope, and customers who measure your worth by whether they're on the water when they planned to be.
Lift capacity and yard space tracked as real constraints. Haul-out windows scheduled with buffer time built in. No double-booking the lift. Customers get accurate dates you can actually hit.
Long-lead parts flagged at the moment of diagnosis, not at the start of the job. Orders placed days earlier. Launch windows protected. Customers notified proactively when a parts delay will affect their date.
Every additional work item documented and approved before the tech starts. Photo evidence attached. Customer sign-off recorded digitally. Invoice disputes at close go to near zero.
Winterization and commissioning checklists tied to each vessel. Spring workload forecasted from the fall storage list. Your spring season planned before winter ends.
Every repair, every part, every observation recorded against the hull. New jobs open with the full history visible. Techs don't repeat diagnostic steps on systems they already know the history of.
Work in queue, estimated completion dates, and revenue projections by week. You see the season before it starts and can staff and stock accordingly instead of reacting to what shows up on Monday morning.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.