AI for Courier Fleets | TMI Technology
Courier Fleets

Every pickup. Every drop. Every minute tracked.

Courier speed and accuracy determine whether customers come back. TMI builds the intelligent infrastructure that dispatches on-demand pickups, tracks every run, and invoices automatically at delivery - so your operation scales without scaling headcount.

The Problem

Courier operations run on speed and accuracy - both of which break down when dispatch is manual.

The fleets that lose accounts aren't slower drivers. They're losing on response time, tracking visibility, and billing accuracy.

01

On-demand dispatch is reactive, not intelligent

When a pickup comes in, the right driver isn't always obvious - it depends on location, load, and what else is queued. Manual dispatch gets it right most of the time. AI gets it right every time, instantly.

02

Customers can't see where their package is

If a customer has to call to find out where their courier is, you're behind. Real-time tracking isn't optional anymore - it's expected.

03

Billing is manual and prone to errors

Courier billing involves mileage, wait time, fuel surcharges, and special handling fees - all calculated manually per job. Errors erode margin and create disputes.

What TMI Builds

Six systems. One operating layer.

TMI builds the intelligent infrastructure that connects every function of your courier fleets operation into a single layer that runs without constant manual management.

01

On-Demand Dispatch Automation

Instant driver assignment based on position, load, and queued stops. New pickups dispatched in seconds without a dispatcher making calls.

02

Real-Time Customer Tracking

Automated tracking links sent at pickup confirmation. Customers see where their courier is without calling your office.

03

Proof of Delivery & Documentation

Digital POD with photo, signature, and timestamp - delivered to the customer and filed automatically without a manual step.

04

Automated Billing

Invoice generation at delivery with mileage, wait time, and surcharges calculated automatically from the run data.

05

Driver & Fleet Management

Driver availability tracking, vehicle assignment, and performance monitoring in one place.

06

Customer Portal & Reporting

Customer-facing tracking portal and automated delivery reporting so key accounts can see their own data without calling you.

87%
Faster dispatch response time with AI assignment vs. manual dispatcher decision
12%
Average billing recovery improvement from automated surcharge calculation
3.2hrs
Daily dispatcher time recaptured through automated routing and communication
14 days
Average deployment time for courier dispatch and billing automation
Get Started

Build the operating system your courier fleets business needs.

Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.