Flooring jobs fall apart between the sale and the installation - wrong material ordered, subfloor issues found on arrival, crew double-booked on two jobs. TMI builds the systems that catch those problems before they cost you money.
The material arrived in the wrong color. The subfloor needed leveling that wasn't in the estimate. The crew that was supposed to start Monday is finishing another job on Tuesday. Each problem is manageable alone - together they kill the job.
Sales takes the order, notes the product, passes it to procurement verbally. Somewhere between that conversation and the delivery, a detail changes - wrong color, wrong grade, wrong quantity - and the crew shows up to materials they can't install.
Crew arrives, pulls up the old floor, finds moisture damage or an out-of-level slab. The fix is real work that wasn't in the price. Customer wasn't told. No change order exists. You eat it.
Job finishes, customer walks it, has a list. That list lives in a text thread. No one owns which items are done and which aren't. Final invoice sits unpaid for three weeks while the punch list stays unresolved.
Built for flooring contractors running 3 to 25 crews. Covers every stage from initial measurement to final payment so jobs close out clean and on time.
Sale specs locked to a digital job record. Material order generated directly from that spec with product code, color, quantity, and delivery date. Changes require an approval step - no more verbal handoffs.
Crew documents subfloor condition with photos and measurements before installation begins. Issues trigger a change order request before any work starts. Conditions documented regardless of outcome.
Jobs scheduled against material delivery confirmation and crew availability. Conflicts flagged before they become day-of surprises. Schedule updated and pushed to crew phones automatically.
Walk-through items logged digitally by item, location, and photo. Each item assigned and tracked to completion. Final invoice released when punch list is cleared - not before, not three weeks after.
Multi-unit projects tracked by unit with individual material specs, install dates, and punch lists. Property manager gets a summary view of progress across the building without calling your office.
Labor hours and material costs tracked by flooring type across all jobs. Shows your actual margin on hardwood versus LVP versus tile so estimating improves with every job closed.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.