Fuel and lubricant distribution is a reliability business. When a customer's equipment runs dry, their operation stops - and they blame you. TMI builds the monitoring, scheduling, and dispatch systems that keep deliveries timed right and compliance documentation clean.
Fuel and lubricant customers are sticky - until you let them down once. The operational failures that lose accounts are rarely about price. They're about reliability, documentation, and billing accuracy. All three are fixable with the right system.
Your delivery routes run on a fixed calendar. A customer's usage spikes because they're running two shifts for a big job. Their tank hits empty on a Wednesday morning. Emergency delivery dispatched at cost. Customer calls it "your second miss this year" and starts pricing competitors.
Fuel distribution carries serious regulatory requirements - spill documentation, manifest records, driver certifications, equipment inspections. When an agency audits and your records are incomplete, the fines are immediate and the contract exposure is real.
A customer disputes a delivery ticket. They say their tank didn't receive the full load. Your driver has a paper manifest. Their gauge shows something different. Without delivery documentation that's precise and timestamped, the dispute goes wherever the louder party pushes it.
Built for fuel and lubricant distributors operating regulated delivery routes - tank monitoring, demand-based scheduling, compliance documentation, and digital delivery records all integrated into one operating layer.
Customer tank levels fed into the dispatch system through sensor integrations or manual entry. Deliveries triggered by actual usage rather than fixed schedules. Stockouts eliminated before they become emergency calls.
Delivery routes built around real demand, not geography alone. Loads optimized to reduce empty miles and partial deliveries. Driver time used more efficiently across the same number of accounts.
Delivery manifests, spill logs, driver certifications, and equipment inspection records stored digitally and audit-ready. Regulatory requirements tracked by jurisdiction. No compliance gaps left to chance.
Meter readings, GPS timestamps, and customer signatures captured at the point of delivery. Disputes resolved instantly with documented delivery proof. Billing generated from actual delivery data, not paper ticket reconciliation.
Contract terms, pricing tiers, and volume commitments tracked per account. Price changes applied consistently. Volume discount calculations automated. Billing accuracy that holds up to customer scrutiny.
Driver logs, vehicle inspections, and load records managed from a single system. Fleet maintenance tracked against delivery schedules. Compliance and operations running from the same data instead of separate systems.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.