Irrigation companies run two compressed seasons where every job counts and one scheduling mistake costs a customer's lawn. TMI builds the dispatch and service routing systems that get every system turned on, every repair tracked, and every winterization completed before the first freeze.
Irrigation season compression creates scheduling pressure that paper routes and text messages cannot handle. One missed customer or one crew going to the wrong address wastes a half day you cannot get back.
Building routes for spring startups means assigning hundreds of addresses across multiple crews, accounting for proximity and job time. Most companies do this manually every year and miss customers or double-book crews in the process.
A tech finds a broken head during a startup and writes it on a paper form. The repair order never gets entered. Six months later the customer calls asking why the repair was never scheduled. Nobody has a record of the original finding.
Everyone wants to know when you are coming. Answering that question for 400 customers during peak season is not possible if someone has to look it up and call back every time. The calls pile up and customers get frustrated.
Built for irrigation companies that need seasonal routes built fast, repairs tracked from finding to completion, and customers who know when their service is scheduled without calling the office.
Spring startup and fall winterization routes built automatically by geography and crew assignment. Hundreds of customers organized into daily routes in minutes rather than days. Changes are reflected instantly across all crew schedules.
Issues found during service visits logged on the spot. Repair orders created, assigned to a crew, and tracked to completion. Nothing found in the field gets lost between the technician's clipboard and the office.
Automated texts sent to customers when their service is scheduled and when a crew is en route. No more call-ahead requirement. No more customers calling to ask where you are. The system handles it.
Every startup, every repair, every part used tied to a specific address. When a crew goes to a property they have never been to, they have the full service history in their phone before they knock on the door.
Office staff see every crew's location and current job in real time. When a job runs long or a crew finishes early, the schedule adjusts and the next customer gets updated automatically without a phone call chain.
Customers on annual contracts get renewal notices timed to the end of their contract period. New agreement confirmations tracked. Renewals happen before the season starts rather than during the startup rush.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.