AI for Pool Service Companies | TMI Technology
Pool Service

Run more routes with the same number of techs.

Pool service is a recurring revenue business that runs on tight routes and reliable chemical records. TMI builds the scheduling, service logging, and equipment tracking systems that let you grow without adding overhead.

The Problem

Pool service companies lose margin on every skipped service and unbilled repair.

The route runs, but the data doesn't. Chemical logs live on paper, equipment issues get noted mentally and forgotten, and billing misses half the extras your techs actually did.

01

Service records that exist nowhere

Techs hit 10 pools a day. What they dosed, what they found, what they told the customer - that knowledge walks out with them at the end of the shift. When a customer calls with a problem, you're guessing.

02

Equipment repairs that don't make it to invoice

Tech fixes a pump, mentions it to the owner at the gate, and no one writes a ticket. That $200 repair becomes a free service. Multiply that by 20 visits a week and you've got a real problem.

03

Routes built on familiarity, not efficiency

The route your best tech runs is the route they built over three years. When they leave or you add 40 new accounts, nobody knows how to rebuild it without burning a week of drive time.

What TMI Builds

Six systems. One operating layer.

Built for pool service companies running 2 to 30 routes. Connects your field operations to billing, customer communication, and equipment history in one place.

01

Route Optimization Engine

Builds and rebuilds routes based on geography, service frequency, and tech availability. Cuts drive time and increases stops per day without adding headcount.

02

Mobile Service Logging

Tech logs chemical readings, equipment notes, and photos from their phone at each stop. Data is timestamped and attached to that pool's history automatically.

03

Equipment and Repair Tracking

Every pump, heater, and filter tied to the pool record. When a tech flags an issue, it generates a repair ticket and follows up automatically if it's not scheduled within the week.

04

Automated Billing Capture

Service visits and completed repairs flow to invoicing without manual entry. Extra chemicals, repair parts, and one-time services billed same day instead of end of month.

05

Customer Portal and Notifications

Customers see their service history, upcoming visits, and water chemistry logs. Reduces inbound calls and gives owners something tangible to show for the monthly fee.

06

Retention and Renewal Alerts

Flags accounts that missed service, skipped payments, or have equipment reaching end of life. Gives your team a reason to call before the customer cancels.

22%
More stops per route after optimization
91%
Of repair work billed same day as completion
3.4x
Faster customer response to service issues
$140k
Recovered annually per 200-account operation
Get Started

Build the operating system your pool service business needs.

Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.