AI scans every completed work order, field ticket, and time log against what was actually invoiced. Billable work that wasn't captured. Hours that weren't logged. Materials that weren't charged.
Revenue leakage doesn't announce itself. Someone completes extra work that doesn't make it onto the ticket. Hours get rounded down on the log. A material or expense gets absorbed into the job without being billed. Multiply those small gaps across dozens of jobs a week and you have a systematic revenue problem that looks like a margin problem. The pattern is the same whether you bill for site work, for hours, or for a deliverable.
TMI's revenue recovery infrastructure runs an automated cross-reference across every closed job. Work orders against the record of what was done. Time logs against invoiced hours. Material and expense consumption against what was charged. Every gap surfaces automatically - with enough documentation attached that the recovery invoice is defensible. And on the vendor side, every incoming invoice is validated against your master service agreements before a payment clears.
When a job closes, the system automatically compares work orders, field tickets, time logs, and material records against the invoice that went out. Any line item present in the operational record but absent from the invoice is flagged as a potential recovery. No manual audit required.
Each flagged gap comes with the source records attached - the field ticket, the time log, the material consumption entry. The recovery isn't just a number; it's a documented case. Billing the difference is a matter of review and approval, not research.
Incoming vendor invoices are cross-referenced against your master service agreements before payment is processed. Overcharges flagged automatically. The agent sends the vendor the specific contract clause violated and requests a corrected invoice. Most operations recover 2 to 5 percent of gross spend from administrative leakage alone.
Two systems that close the revenue gap on both sides - what clients should have been billed, and what vendors shouldn't have been paid.
Scans completed work orders, field tickets, and time logs against what was actually invoiced. Surfaces billable work that was missed, hours that weren't captured, and materials that weren't charged. Most operations find 5 to 15 percent of recoverable revenue in this gap.
Cross-references every vendor invoice against the master service agreement before payment is processed. Overcharges caught automatically. The agent flags or denies the invoice, sends the vendor the specific contract clause that was violated, and requests a corrected version. Most operations recover 2 to 5 percent of gross spend sitting in administrative leakage.
Revenue leakage compounds with scale, in every industry - physical or digital, local or worldwide. The more jobs per week, the larger the gap, and the harder it is to catch manually.
Change orders that don't make it to billing. Extra materials absorbed into the job. Subcontractor work charged to the project but not passed through to the client. All of it surfaces in the automated job scan.
Field ticket complexity is high and manual reconciliation is slow. The revenue recovery agent runs the cross-reference automatically for every job, every ticket, every day. Vendor invoice validation catches overcharges on MSA-driven spend before payment clears.
High call volume with techs responsible for their own billing documentation. Gaps are systematic, not individual failures. Automated scanning catches the pattern and surfaces recoverable revenue at the portfolio level.
Refrigerant, filters, parts, and ancillary materials consumed on service calls often go unbilled. The detector flags every material consumption entry that wasn't carried to the invoice line.
Out-of-scope requests, extra revisions, and billable hours that never made it onto the timesheet are common. Each one is a recovery opportunity if it wasn't captured at billing. Automated scanning makes the audit continuous, not quarterly.
We'll run a sample audit against your last 90 days of closed jobs and show you the exact size of your revenue gap - before you commit to anything.
The system audits every closed work order against the invoice generated for that job. When a work order shows materials used or labor logged that doesn't appear in the invoice, or when a job type typically generates add-on charges that are missing, the system flags it for review before the billing cycle closes.
FAQ
Revenue leakage is completed work that never reaches an invoice. Materials or expenses used during a job that weren't logged. Add-on work approved verbally that got forgotten before billing. Billable hours that never made it onto the timesheet. A job closed with an incomplete record because the team moved on to the next thing. Most businesses leak 5-15% of revenue this way, silently, without knowing it.
The system audits every closed work order against the invoice generated for that job. When a work order shows materials used or labor logged that doesn't appear in the invoice, or when a job type typically generates add-on charges that are missing, the system flags it for review before the billing cycle closes.
TMI's documented outcome is 5-15% of revenue recovered when billing automation and revenue leakage detection are deployed together. For a $3M/year business, that is $150,000-$450,000 in revenue that was being completed but not billed.
Most clients recover unbilled revenue in the first billing cycle after deployment. The system identifies gaps in historical invoices that are still within recoverable windows, and prevents new gaps from forming going forward.
The two systems work together. Billing automation triggers invoicing from job completion so materials and labor are captured at close. Revenue leakage detection audits completed work orders against invoices to catch anything that slipped through. The combination closes both the primary capture gap and the audit gap.
The system flags both: billing gaps where work was completed but not invoiced, and billing anomalies where invoices are significantly above or below the historical pattern for that job type. Both require human review before action - the system surfaces the gaps, the billing team resolves them.
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